Niagara Rehabilitation & Nursing Center

Weekly Update: 5/5/2020

This weekly update is being provided to report that we have had/continue to have Covid-19 positive cases of both residents and employees within the building. If your loved is showing symptoms or being tested, you will be personally notified by a member of the nursing staff. You will also be notified of any new positive Covid-19 cases within the facility or any onset of respiratory symptoms by residents or staff over 72 hours.

We continue to follow all Department of Health guidelines to help mitigate the spread of the virus within the facility. This includes grouping or cohorting residents together in designated ‘zones’ based on their level of exposure or Covid positive test results as well as temperature and vital sign screening of all residents regardless of which zone they are in. As part of the guidelines, all employees also undergo regular temperature and health screenings before being permitted to work, and staff are not floated from zone-to-zone to help reduce the risk of cross-contamination. Any staff member that starts showing symptoms is immediately sent home.

We also continue to follow infection control practices such as the use of the appropriate PPE, frequent hand washing, and routine environmental cleaning throughout the facility. We appreciate your cooperation with visitor restrictions and following the guidelines during this challenging time. We would like to remind you of our capability to have video, zoom, window visits, or phone calls with your loved one. If you are interested in a zoom call, please contact the facility to make arrangements. We will continue our Town Hall calls and notify you when they are scheduled. If at any time you need to arrange a personal call please do not hesitate to reach out.

On a positive note, we would also like to report that several residents have officially ‘recovered’ from Covid-19 and hope to see more recoveries in the near future.

If you should have any additional questions regarding your loved one, please do not hesitate to call the facility.

Please Note:

Based on guidance from the CDC and other health care agencies regarding covid -19, Niagara Rehabilitation & Nursing Center has issued visitor restrictions at our facility, No unnecessary visitors will be allowed into the facility; those who are allowed to enter including all of our employees must complete a health screening prior to moving throughout the facility.

Please know these measures are in the best interest of our residents who are at increased health risk from Covid-19. The situation is ever evolving and we will keep all residents and families informed of additional measures and precautions.

We are maintaining our established infection prevention and control program to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections.

Designated family members, guardians, will be informed of suspected or confirmed covid 19 cases individually by the facility staff.

Individuals may contact the facility Administrator, Director of Nursing, or Social work to check on the well being of family or friends. Please be patient when trying to call as our staff is focused in the care ad safety of our residents.

We are in ongoing contact with local health officials in maintaining our reporting requirements as set forth by the CDC.

To Our Residents and Family Members:

We want to inform you that we have received confirmation that individuals at Niagara Rehabilitation Center have been diagnosed with COVID-19. Resident safety is our top priority. We are doing everything we can to ensure we stop the spread of COVID-19 within our facility, including staying in very close communication with local and state health officials to ensure we are taking all the appropriate steps. We are not permitting visitors per the direction of the local health department. 

We encourage you to call our center at 716-282-1207 for updates on the status of your loved one. We understand that you are concerned about your loved one, but it is crucial that we restrict visitation to reduce the spread of this virus. We also understand that connecting with family members is incredibly important to our residents. Family members are encouraged to connect with their loved ones through video chat, calling, texting, or other social media formats.

We will contact you if your loved one is suspected or diagnosed with COVID-19. 

We need your help in battling COVID-19. Please visit the Centers for Disease Control and Prevention (CDC) website to learn how you can help prevent the spread in our community.

We know this is a difficult time for everyone. We will continue to provide you with updates as they become available. Please know that we are strictly adhering to all directions from the local and state health department. 

We know that you may have questions and we encourage you to contact our center at 716-282-1207

Sincerely, 

Niagara Rehabilitation & Nursing Center

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